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Information for Families

The Intensive Family Support Service (IFSS) is a free service that supports vulnerable families in a practical way. It helps families look after their children by strengthening their parenting skills.

IFSS can help families:

  • Keep children safe: learn about basic child care and home safety
  • Watch out for kids: give care and supervision so that children are happy and safe
  • Keep kids healthy: see when children are unwell and get medical treatment when children need it
  • Grow kids strong: find out which learning environments children need at different ages

How does IFSS work?

All families want the best for their children: to be healthy, happy, safe and strong. Each family does this in their own way because all families are different. IFSS workers work closely with each family to help them reach their goals.

IFSS workers meet with families in the family home and in the local community to help them develop and achieve their goals. IFSS workers can support each family for up to 12 months.

Who can join?

The IFSS program is for carers of children from 0 to 12 years of age where there is concern about neglect. It is for Indigenous and non-Indigenous families.

Free and voluntary

The IFSS program is free and voluntary, so families can choose if they want to participate.


For parent services and support organisations in NT go to raisingchildren.net.au

For parent services and support organisations in SA go to raisingchildren.net.au